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Loss mitigation department contact information for banks and loan servicers
ShareThisHere is a list of contact information for lenders and loan servicers. These can be subject to change.
American Home Mortgage Corp. (877) 304-3100
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Aurora Loan Services – Home Retention Dept 866-519-1456
(Debt collection) (800) 550-0508
By Overnight Mail:
601 5th Avenue
Scottsbluff, NE 69361
Attn: Customer Service
By Regular Mail:
P.O. Box 1706
Scottsbluff, NE 69363
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Avelo Mortgage LLC
There loans are now being serviced by Litton Loan Servicing at (800)603-4517
Continued below
Mike Rockwood has modified five of his own loans, including his personal residence and investment property. He has created a top-notch workbook to walk you through the steps of fighting to get the best terms on your loan modification.
Click here to get proven help with your home loan modification
| Homeowners – Need Some Sound Advice? | |
 Get Out of Debt Workbook Seasoned debt expert shares several little known but highly effective techniques guaranteed to get you out of debt fast – no matter how much you currently owe. |
Stop Foreclosure Get more help on fighting to stop a foreclosure with one of 7 options. For example, if a loan modification is not an option learn about a little-known government program that will stop a foreclosure in less than a day without an expensive attorney. Also get the latest foreclosure news around the country, read Q&As and other resources. Legally Restore Your Credit |
Bank of America (800) 846-2222
http://www.bankofamerica.com/loansandhomes/financial-difficulty/
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BB&T Mortgage (800) 827-3722
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AmTrust Bank (aka Ohio Savings Bank) (888) 696-4444
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Beneficial (800) 333-5848
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Central Pacific Bank (800) 342-8422
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Charter One Now known as CCO Mortgage (800) 234-6002
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Chase Bank (800) 548-7912
Loss Mitigation (877) 838-1882 ext 52195 The Number you will be directed to after you give your loan number: (866) 665-7629 (business hours are 11AM-8PM M-TH, 8AM-12PM F)
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Chase Home Finance (800) 848-9136 (customer service) (858) 605-2181 (delinquency customer service)
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Chase Home Finance-New Jersey (800) 446-8939
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Chevy Chase Bank (800) 933-9100
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Chase Manhattan Mortgage
(800) 446-8939 (Ohio Servicing Center)
(800) 526-0072 (Florida Servicing Center)
(800) 527-3040 x533 (Florida Servicing Center)
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Chevy Chase Bank (800) 933-9100
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Citi (Citimortgage, Citiresidential, CitiFinancial) Loss Mitigation 800-422-1498
CitiFinancial/Citi Trust Bank
CitiMortgage Conv/FNMA
CitiMortgage/Gov’t & Freddie Mac
CitiResidential Customer Care
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Countrywide (800) 222-9944 or (800) 262-4218
Web: https://customers.countrywide.com/se…t_login254.asp
or: http://homeloans.bankofamerica.com/homeloanhelp.html
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Ditech (800) 852-0656 (800) 449-8582
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Downey Financial Corp. (800) 824-6902, ext. 6696
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EMC (800) 723-3004 or (888) 577-4011
P.O. Box 141358
Irving, TX 75014-1358
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EverBank (800) 669-7724 ext. 4730
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Equity One (Debt collection) (866) 361-3460
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First Horizon Home Loans (800) 489-2966
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Fifth Third Bank (800) 375-1745 Option 3
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First Merit Bank (888) 728-9931
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Flagstar Bank (800) 968-7700, ext. 9780
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Fremont Investment & Loan (866) 484-0291
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GMAC Mortgage (800) 850-4622
Loss Mitigation: 800-799-9250 option 5 ext. 8743285
GMAC ResCAp (GMAC Mortgage, Homecomings Financial, GMAC Bank)
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GreenPoint Mortgage Funding (800) 784-5566, ext. 5383*
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Green Tree (877) 816-9125
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Homecomings Financial (800) 799-9250
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HomeEq Mortgage Servicing ( Debt collection) (866) 822-1471
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Household Finance (A HSBC Co.) (800) 333-5848
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Household Mortgage (800) 333-4489
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HSBC Mortgage (800) 338-6441
Default Resolution Team (if long term problem)
2929 Walden Avenue
Depew, NY 14043
(888) 648-3124 Loss Mit
(732) 352-7519 Fax
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Huntington National Bank (800) 323-4695
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Before completing and sending in a loan modification request package, you may want to obtain some coaching on how to submit your package to have the highest chance of getting approved
If you’re interested, you can check out the website for more information here
Indymac Bank (877) 736-5556
C/O Loan Resolution Department
P.O Box 7014
Pasadena, CA 91107
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Irwin Mortgage (888) 218-1988
P.O Box 7014
Pasadena, CA 91107
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Key Bank (800) 422-2442 LaSalle National Bank (800) 783-8900
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Litton Loan Servicing (800) 999-8501 or (800) 548-8665
Fax (713) 966-8820
4828 Loop Central Drive
Houston, Texas 77081-2226
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Midland Mortgage (800) 552-3000 or (800) 654-4566
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Mortgage Lenders Network (800) 691-0129
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National City (800) 367-9305, Ext. 53221 or (800) 523-8654
Attention: Homeowner’s Assistance
3232 Newmark Dr.
Miamisburg, Ohio 45342
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Nationwide Advantage Mortgage Company (800) 356-3442, ext. 6002
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NationStar Mortgage (888) 850-9398
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New Century Financial Now Carrington Mortgage Services (800) 790-9502 or (877) 206-9904
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NovaStar Mortgage Loan Resolution Department (888) 743-0774 Non-English: (888) 743-0774, ext. 4523
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Ocwen Federal Bank (800) 746-2936 or (877) 596-8560
Attention: Financial Information
12650 Ingenuity Drive
Orlando, Florida 32826
or
Ocwen Financial Corporation
1661 Worthington Rd., Suite 100
West Palm Beach, Florida 33409
Phone: 877-226-2936
For serving Ocwen with legal process, please send to their registered agent:
Corporation Service Company
2711 Centerville Road, Suite 400
Wilmington, DE 19808
Phone: 561-682-8000, x8386
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Option One (866) 711-1962 or (888) 275-2648
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PHH Mortgage (Formerly Cendant) (800) 257-0460
For borrowers facing possible delinquency: (800) 330-0423*
For borrowers in the foreclosure process: (800) 750-2518
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ResMae Mortgage Corp. (877) 473-7623, ext. 5944
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Saxon (800) 665-7367
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Select Portfolio Servicing (888) 818-6032
Fax: (801) 293-3936
Loan Resolution Department
P.O. Box 65250
Salt Lake City, UT 84165-0250
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SkyBank (800) 290-3359
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Sun Trust Mortgage (800) 634-7928
PO Box 26149
Richmond, VA 23260-6149
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Third Federal Savings (888) 844-7333
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US Bank (800) 365-7900
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Wachovia Bank of Delaware (866) 642-8608
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Waterfield Mortgage (800) 957-7245
Fax: (260) 459-5390
c/o Loss Mitigation Dept.
7500 W. Jefferson Blvd.
Fort Wayne, IN 46804
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Wells Fargo (877) 216-8448 or (877) 216-8448 or (866) 261-5642 or (800)766-0987 or (800) 678-7986 for payment assistance
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Wendover Financial Services Corporation (800) 934-1081 or (800) 436-1022
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Wilshire Credit Corporation (888) 502-0100
P.O. Box 8517
Portland, OR 97207-8517
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Before completing and sending in a loan modification package, you may want to obtain some coaching to combat the stall tactics banks/servicers are using to cut to the front of the line of other applications and get approved faster
Click here to get proven help with your home loan modification
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